The browsing safety of our aircraft passengers is of paramount importance to us. Is the EL AL WiFi network on the aircraft secure? Payment for this service is made to the company, which is why the receipt is issued in its name. Viasat is the satellite company that provides the internet service aboard the aircraft. Visa, Isracard, Diners Club, American Express, JCB, Discover and Apple Pay. The following types of credit cards are considered acceptable forms of payment for browsing packages: ![]() What methods of payment are accepted when purchasing a browsing package? It is not possible to make voice and/or video calls through the EL AL WiFi network. Is it possible to make voice and/or video calls through the WiFi package? However, EL AL reserves the right to block inappropriate sites. On flights to Israel, the service is available from the moment you board the aircraft or 25 minutes after takeoff up until 45 minutes prior to landing.īrowsing is permitted on most public websites. On flights from Israel, the service is available from roughly 45 minutes after takeoff through landing. We are in the process of upgrading the internet systems on our 737 aircraft to newer and more advanced technology therefore, the WiFi service is not available on these aircraft. The internet service is installed on all 787 aircrafts and some of 777 aircrafts and available on flights to North America and Europe (excluding Moscow, Kyiv, Lisbon, Madrid, and Morocco). You simply need to connect to the aircraft WiFi network and open a browser on your personal device. Do you need to install a program/app in order to use EL AL WiFi?
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